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Health Insurance

Policy

All international students with an F-1 or a J-1 visa must purchase year-round health insurance – including the summer – to study at California State University, San Bernardino regardless of enrollment status.

All students and scholars are required to purchase insurance through United HealthCare Student Resources. The only exceptions are:

  • Students on government scholarships, which provide insurance coverage, must show proof to our office in CGI 301 in order to be excluded.
  • Students on Optional Practical Training or Curricular Practical Training with an employment-based insurance plan may qualify for a waiver as long as they show proof to our office in CGI 301 that their coverage meets the minimum requirements.

All J-1 Exchange Visitors and their accompanying dependents must have health and accident insurance that includes emergency evacuation and repatriation. 

Steps to enroll in coverage:

  1. Visit UHCSR .
    1. Note: you do not need to register for an account to purchase coverage. Please select Continue as "Guest" to enroll in the policy and follow the instructions below
  2. Scroll down to “Medical – High Plan w/Dep” and click “Explore Policy”.
  3. Click “Get Started” and “Continue as Guest”
    1. If you have an existing UHCSR student account, simply log in.
  4. Choose the Insurance Category you are enrolling under and enter the required information.
  5. Select “I have read all applicable plan documents” and click “Next”.
  6. Choose the term you're enrolling for (i.e. Annual, Fall, or Spring /Summer) and click “Next”.
  7. Complete your demographic information and make payment.
  8. You will receive a Welcome Email after you have purchased coverage successfully.
  9. You may now create a UHCSR student account using your Student ID.
  • A step-by-step guide can be found here:
  • Note, depending on your financial institution, it can take up to seven (7) business days for payment to process when it is an ACH (Automated Clearing House) payment (i.e., a bank transfer) versus a debit or credit card payment.

Health Insurance FAQ:

How do I create my UHCSR My Account to access plan information, including my electronic ID card? 

How to Create my Account

What is a UHCSR My Account? 

To learn about what your UHCSR My Account offers, click on the video. My Account Overview

How do I request a physical ID card in addition to my electronic one.

To request a physical copy, follow the steps outlined in the video. How to Request an ID Card

What are some common insurance terms (deductible, coinsurance, copay) and what do they mean?

Watch this video. What are Deductibles, Coinsurance and Copays?

Need to see a doctor?

Here’s how to search for a provider online anywhere in the United States. How to Find a Provider

What is the Explanation of Benefits (EOB) document?

Watch What is an EOB? to understand what it means

Where do I file my claim information after a healthcare visit? 

 

For more useful videos, please visit the UHCSR at Video Library .

For more information on the schedule of benefits, dates of coverage, and program costs, please download the Insurance brochure at www.uhcsr.com/csusb.  

 

Student Health Center (On-Campus)

The Student Health Center offers a variety of medical services which include primary care, immunization, nursing care and health education. In addition, the health center is conveniently equipped with a pharmacy and laboratory. For more information on the services provided, please visit the Center on campus, send an e-mail to asktheshc@csusb.edu, or call 909-537-5241.