Citation FAQs

You can:

• Pay your citation. 
• Appeal your citation, if you believe the citation was issued in error. For more information on the California Vehicle Code-mandated appeals process, please reference our Appeals Page.

To Pay or Appeal your citation, please visit us on our citation/permit portal here: Pay/Appeal Citation.

If you received a Courtesy Reminder Notice in the mail and the vehicle cited is not yours, please email Parking Services at parking@csusb.edu with a copy of DMV’s Notice of Release of Liability.

Online.

In person at the Student Financial Services Office located in University Hall (UH-035).

By mail. Please do not send cash. Please make checks payable to CSUSB and note your citation number(s) on the memo line. Our mailing address is:
Parking & Transportation
California State University, San Bernardino
5500 University Parkway
San Bernardino, CA 92407

Email the Parking Services Office at parking@csusb.edu with a copy of your payment, Coyote ID number, and name. The hold will be removed as soon as possible.

If your citation was paid and dismissed in the appeal process, a refund will be processed via check. Please note refunds may take up 6-8 weeks to process.

The reason for a citation will be printed on the citation. For additional details on campus ordinances, please see our Ordinances Page.

Please email Parking Services at parking@csusb.edu and we will resend you the results.

If you are experiencing issues uploading your supporting evidence, you can email your documents to parking@csusb.edu. Please include your name and citation number.

If you try to appeal a citation the same day that it was received, an error message may occur. All citations can take between 24-48 hours from their issuance date to be uploaded into our system. Please wait 24 hours and then retry your online appeal. If you are still experiencing an error message, you may submit your appeal and support documentation by email to parking@csusb.edu.

Citation appeals typically take 7-10 business days to review and process. You will receive an email confirmation after your appeal has been submitted. This email will include information on how to check the status of your appeal online.

All reminder/collection notices are mailed to the DMV Registered Owner of the vehicle parked on campus during the time of the citation.

All citations issued include an initial notice placed on the vehicle’s windshield and an additional notice (the Courtesy Reminder Notice) sent to DMV registered owner.  Any misplaced/lost citation notices will not result in an extension of the due date, appeal deadline, and/or waiver of late fees.

If you received a Courtesy Reminder Notice in the mail and the vehicle cited is not yours, please email Parking Services at parking@csusb.edu with a copy of DMV’s Registration of the vehicle.

California Vehicle Code does not allow for an extension of parking citation due dates.

If a citation is not paid or appealed within the required timeframe, late fees will be applied. In addition, a hold will be placed on your MyCoyote account, a hold will be placed on the vehicle’s registration with the DMV, an/or intercept will be filed with the California Franchise Tax Board. 

All citations must be paid within 21 calendar days from the date of issuance or 14 days from the mailing of the Courtesy Reminder Notice to the DMV Registered Owner, whichever is greater. If not paid by the due date, the citation will be subject to additional late fees.