Policies/Code of Conduct

Code of Conduct

The faculty and staff of the Pfau Library strive to provide excellent service and a safe, clean, positive environment in which to study and do research. To help us do this, please follow these guidelines.

1. Eating
   1. Wipe up spills and throw away or recycle your trash. Tell a library staff member immediately if there is a spill so we can ensure appropriate clean-up.
   2. There is no eating or drinking in the Special Collections & University Archives room.
2. Noise/Courtesy
   1. Be mindful of your surroundings, please don’t make excessive noise that disturbs others who are studying. This includes loud conversations, moving furniture around, and using personal audio devices.
   2. When gaming, watching videos, or using other audio/video devices (including personal laptops and cell phones), please use headphones.
   3. Text is best! Turn ringers off. If you need to talk on your cell phone, talk quietly so you don’t bother others—do not use the speaker.
   4. Many people use the upper floors of the library for quiet study. For group work, use group study rooms or sit in high traffic areas where your voices will not disturb others.
3. Privacy
   1. Consider everyone’s privacy, do not personally photograph or take videos of anyone without first asking their permission. If a student or other person objects to being photographed, comply with this request and don’t take that person’s picture.
   2. All photographs and videos that are to be used for marketing purposes must first obtain permission from the Dean of the Library.
   3. Campus code requires that you do any selling or soliciting (including soliciting for votes or signatures) outside of campus buildings, in designated public areas.
   4. Log off of public computers before walking away from the machine
4. Safety/Security
   1. Rollerblading, bicycling, skateboarding, skating or riding/use of scooters or hover boards or the charging of hover boards in the library building or on library grounds is prohibited.
   2. Backpacks, briefcases book bags and all other bags are subject to inspection upon exiting the library, should you set off the alarm when walking through the security gates: Please do not leave. Return to the Check-out Desk and allow staff and/or students assistants to desensitize library-owned materials that have been checked out.
   3. Weapons are not permitted on campus.
   4. Animals are not allowed in library buildings, with the exception of police dogs and guide or service animals. Users bringing non-service animals into the library will be asked to leave.
   5. Children under high school age are welcome as long as they are accompanied by an adult caregiver and under appropriate supervision. The library cannot assume responsibility for the safety of children left unattended. Anyone of any age may use the federal depository documents.

If you have any questions or to report a problem, please contact Dean Lubas, Library Administration, PL-2006, 909-537-3443

Building Policies

In keeping with campus policy, the library does not permit animals except for police dogs and service dogs used by individuals with disabilities. Please see Policy on Animals on Campus.

Bicycles

Please use the bike racks to the north or south of the library building. Bicycles parked inside the library or secured to the railing around the outside deck are subject to removal by University Police.

Flyers and Posters

Only library-posted materials are permitted. Any other items will be removed. 

Lost and Found

Lost items are dropped off or picked up at the Library Service Desk, 1st floor (909-537-5090). If you have lost an item in the library, we recommended that you also check University Police's Lost and Found (909-537-3782).

Selling/Soliciting

In keeping with campus policy, selling and soliciting activities (including soliciting for votes or signatures) must be outside of campus buildings, in designated public areas. Please see Policy on Speech and Advocacy.

School Visits

If you are a teacher at a local school, you may escort your students on a self-guided tour. Your group must include one adult for every 12 students. Unfortunately, your group may not use library computers during your tour, as space is limited.