The Student Health Center staff is committed to serving our students.
We open for in-person and phone/virtual "telehealth" appointments.
Self-scheduling is now available via the Patient Portal for select visits. Not all appointments may be available for self-scheduling. If your concern is not listed please call us at (909) 537-5241.
What to Expect at Your Appointment:
- Bring your student ID.
- Please plan to check in no later than 20 minutes before your scheduled appointment time and, if possible, please check in online and complete any online forms.
Our hours of operation are: Monday, Wednesday and Thursday from 8:00 a.m. to 5:00 p.m. and Tuesday and Friday from 9:00 a.m. - 5:00 p.m.,
Pharmacy hours are: Monday, Wednesday and Thursday from 8:30 a.m. to 5:00 p.m. and Tuesday and Friday from 9:00 a.m. - 5:00 p.m.,
The Pharmacy is closed for lunch daily from 12:00 - 1:00 p.m..
We are closed Saturday, Sunday and all campus holidays.
To reach our after-hours non-emergency nurse advice line or for time-sensitive medication refills, please call (855) 262-5562.
For the safety of all our visitors and our staff, if you are experiencing any of the following symptoms:
- cough/cold, sore throat, fever or a rash,
- or been in close contact with someone with a positive COVID test,
- or have tested positive within the last 5 days,
- or waiting for COVID test results;
Please ask to speak to our medical staff at (909) 537-5241 before coming into the Student Health Center.
If you are experiencing any respiratory illness symptoms, face coverings are required and should be worn while inside the Student Health Center.
Students may make a routine appointment with a provider (physician, physician assistant, nurse practitioner) by calling (909) 537-5241. Students are encouraged to be specific about their medical concern when scheduling an appointment. Students unsure about their need to be seen or that have other questions may ask to speak to the triage/advice nurse.
NOTE: Students are seen on an appointment basis. Same-day appointments are reserved for urgent problems. This system allows us to see all scheduled as well as same-day appointments in a timely fashion. A photo I.D. (CoyoteOne Card) is required at the time of service.
Absence Note Guidelines
Should an absence occur as the result of an illness or medical appointment, please contact your instructor as soon as possible.
The course instructor decides if class work or exams missed during an illness can be completed at a later time.
According to the CSUSB Academic Regulations and Standards, “Regular attendance is expected of all students enrolled at the university. The instructor of each class sets specific standards expected of students. A student absent from classes is responsible for arranging to make up missed class work and assignments. In cases of prolonged absence, the student should investigate the feasibility of withdrawal from the university.”
The CSUSB Student Health Center provides two types of notes for class and both require a visit:
- Verification of visit for any scheduled appointment. This note verifies you were seen on a particular time and date, and nothing else. It does not include a diagnosis nor recommendations for missed activities.
- Medical documentation during visits for significant medical illness or injury requiring substantial time off from school.
We do not routinely provide medical excuse notes.
The majority of legitimate medical issues that cause students to miss class are due to conditions that get better on their own, such as colds, headaches, stomach flu, etc. These illnesses tend to be difficult to confirm objectively, especially after the fact.
In most cases these conditions improve with self-care (fluids, resting in bed) and do not require a medical visit.