Orientation Dates

Parent and Family Orientation Dates 

CSUSB Parent and Family Orientation is a one-day program that is in conjunction with your student's Orientation session. Parent and Family Orientation is only available during the first-year programs. While orientation is mandatory for students, Parent and Family Orientation is highly recommended, but not mandatory for parents and family members to attend. 

The following are the dates we are offering Parent and Family Orientation sessions. These dates are based on the date your student will be attending their own Orientation session. Due to space being limited and available on a first come, first-served basis, it is advised that you register as soon as possible. The deadline dates are also listed below.

Space is very limited for each family orientation date, due to limited space availability we only allow two (2) parent or  family members per students to attend Parent and Family Orientation. 

Orientation registration will open in early October!

Costs 

Parent and Family Orientation Fee is $40 per person. 

This fee covers all costs associated with the program including breakfast, lunch, staffing, materials and logistics. The charge is a per-person fee for all participants. Orientation and First Year Experience include a program fee because the Orientation Office receives no funding from the university or the state. To ensure every student has the opportunity to have one family member participate, there is a limit of two registrations per student.

Payment 

Pay the orientation fee here (select the CSUSB Parent and Family Orientation Program). You will need your student’s ID number and orientation date to submit your payment. Please do not send payment to the Orientation Office. Once your credit card, debit card, or electronic check payment is processed, please save a copy (printed or electronic) and bring with you to check-in. If you are unable to pay on-line, you must contact our office in order to arrange payment. All payment arrangements must be made at least 5 business days prior to Orientation.

Cancellation & Refund Policy 

A written cancellation and refund request must be submitted via email to orientation@csusb.edu at least one week prior to your parent / family orientation date. 

You may also mail in your refund request to Orientation and First Year Experience Office, 5500 University Parkway, San Bernardino, CA 92407.  Mailed request must be received one week prior to your parent-family orientation date, not just postmarked. 

Refund requests should include the following information: 

• Participant’s First and Last Name 

• Parent / Family Orientation Date 

• Reason for requesting a refund 

• Name of payee being reimbursed 

• Method of payment (credit card, debit card, electronic check) 

• Student’s First and Last Name 

• Student’s University ID Number

Approved refunds will be processed the first week of each month.  An e-mail confirmation of the approved refund will be e-mailed to the address you provided with your original payment. All refunds will incur a 25% processing fee that will be subtracted from the amount of the refund.   

Requests made after the one week deadline cannot be honored due to ordering of food and supplies. This includes if you miss or choose not to attend your scheduled Parent and Family Orientation date.   

If you are unable to attend your reserved Parent and Family Orientation session due to extenuating circumstances, please contact our office (909) 537-5233 or via e-mail at orientation@csusb.edu for assistance.