FAQs

The process to report a missing resident living in on-campus student housing facilities is included in the University Police Safety Report. A copy of the report may be printed directly from the website, or a printed copy of the report may be requested by contacting CSUSB Police Records at (909) 537-3552. A copy of the report will be mailed to you.

Consumer disclosure information relating to financial aid includes: cost of attendance, description of need and non-need aid types, application procedures and processes, student eligibility requirements, students’ rights and responsibilities, criteria for selection of recipients and awarding funds, loan counseling, disbursement information, refund and repayment policies, satisfactory academic progress policy for financial aid, appeal procedures, and financial aid availability for students abroad. All of this information can be accessed on the CSUSB Office of Financial Aid and Scholarships website, or by calling (909) 537-5227.

The California State University does not discriminate on the basis of gender, which includes sex and gender identity or expression, or sexual orientation in its education programs or activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of gender or sexual orientation in employment, as well as in all education programs and activities operated by the University (both on and off campus). The protection against discrimination on the basis of gender or sexual orientation includes sexual harassment, sexual misconduct, and gender based dating and domestic violence and stalking.

The following persons have been designated to handle inquiries regarding the non-discrimination policies:

• Title IX Coordinator: Cristina Alvarez, Director, Title IX & Gender Equity, SMSU-103, (909) 537-5669, titleix@csusb.edu or cristina.alvarez@csusb.edu.
• Role: Receiving complaints against faculty, staff, administrators, students, and Third Parties; overseeing investigations, monitoring and oversight of overall implementation of Title IX compliance, including coordination of training, education, and communication.
• Deputy Title IX Coordinator: Krysten Newbury, Assistant Director, Title IX & Gender Equity, SMSU-103, (909) 537-5669, titleix@csusb.edu or krysten.newbury@csusb.edu.
• Role: Assisting the Title IX Coordinator in addressing Title IX complaints and investigations, as well as training, education, and communication.

Questions may also be addressed to: Office for Civil Rights, U.S. Department of Education, Regional Office, 50 United Nations Plaza, San Francisco, CA 94102, email ocr.sanfrancisco@ed.gov, phone (415) 486-5555, fax (415) 486-5570, TDD (800) 877-8339.

To request a paper copy of the Disclosure of Consumer Information - Your Right to Know, contact the Office of the Registrar at (909) 537-5202.

Cal State San Bernardino places the highest priority on your safety. We rely on community members to share our commitment and actively participate in creating a safe and secure living, learning, and working environment. In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (The Clery Act), the university's annual security and fire report includes statistics for the previous three years concerning reported crimes that occurred on or around the campus. A copy of the report may be printed directly from the website, or a printed copy of the report may be requested by contacting CSUSB Police Records at (909) 537-3552. A copy of the report will be mailed to you.

The federal Family Educational Rights and Privacy Act of 1974 (FERPA), and regulations adopted subsequent to the Act, set out requirements designed to protect students' privacy in their records maintained by the university. The university has incorporated FERPA into its Student Records Administration Policy. The complete FERPA policy is also available. For more information, or to obtain a copy of the Student Records Administration policy, call the CSUSB Office of the Registrar at (909) 537-5202.

• CSU Executive Order 1096, Revised 3-29-2019 – Systemwide Policy Prohibiting Discrimination, Harassment, Retaliation, Sexual Misconduct, Dating and Domestic Violence, and Stalking against Employees and Third Parties and Systemwide Procedure for Addressing Such Complaints by Employees and Third Parties
   
• CSU Executive Order 1097, Revised 3-29-2019 - Systemwide Policy Prohibiting Discrimination, Harassment, Retaliation, Sexual Misconduct, Dating and Domestic Violence, and Stalking against Students and Systemwide Procedure for Addressing Such Complaints by Students
   
• CSU Executive Order 1098 – Student Conduct Procedures

For information and filing forms concerning sex, gender or sexual orientation, contact Title IX & Gender Equity, Cristina Alvarez, Director and Title IX Coordinator, SMSU-103, (909) 537-5669, cristina.alvarez@csusb.edu or titleix@csusb.edu. To submit a concern online, their Title IX website has a “File a Report” button on the left.

For concerns based on any other protected statuses, contact DHR Administrators Rosalinda Velasco, Interim Associate Vice President for Human Resources and Co-Chief Diversity Officer, SH-110, (909) 537-5138, rosalinda.velasco@csusb.edu or Seval Yildirim, Associate Provost for  Faculty Affairs and Development, AD-101, (909) 537-5029, seval.yildirim@csusb.edu.

The Office of the Vice President for Student Affairs, UH-231, (909) 537-5185 can also provide information about Title IX & Gender Equity and the Executive Order complaint process.

No student is precluded from filing a complaint at any time with the U.S. Department of Education, Office for Civil Rights, 50 United Nations Plaza, San Francisco, CA 94102, Phone (415) 486-5555, Fax (415) 486-5570, TDD (800) 877-8339, Email ocr.sanfrancisco@ed.gov, or in court, where civil law remedies, including but not limited to injunctions, restraining orders or other remedies or orders, may also be available.

The Drug Free Schools and Campuses Act of 1989 requires that all students be notified annually of Cal State San Bernardino's Policy Regarding the Sale, Consumption and Possession of Alcoholic Beverages. The Biennial Review Report on Alcohol and Other Drugs Programs and Policies is available for review in the CSUSB Office of the Vice President for Student Affairs, University Hall 231.

In compliance with the Equity in Athletics Disclosure Act (EADA), the Cal State San Bernardino Athletics Department posts the athletic programs' participation rates and financial support data on the CSUSB athletics website by Oct. 15 of each year. The information remains on the website throughout the fall quarter. The EADA is designed to make prospective student-athletes aware of a school's commitment to providing equitable athletic opportunities for its male and female students. Any co-educational institution of higher education that participates in a federal student aid program must prepare an EADA report on an annual basis. The EADA and graduation rates of student-athletes are available by calling the Coyote Athletics Department at (909) 537-5011.

Graduation and retention rates for full-time, first-time undergraduates are available online. The information is also displayed by gender and by ethnicity. Degree completion, retention, and graduation rates can also be obtained by calling the CSUSB Office of Institutional Researchat (909) 537-5052.

You can refer a student to the CARE Team by submitting a report through our secure online form, contacting the CARE Team at CARE@csusb.edu or by calling (909) 537-2273. If this is an emergency, please call 9-1-1

The online class schedule provides access to recommended or required textbooks for each course section, including title, author, edition, copyright year, publisher, ISBN, and cost for new or used copies. The university’s Coyote Bookstore provides information on renting textbooks, purchasing used textbooks, textbook buy-back programs, and alternative content delivery programs. For more information, please call the Coyote Bookstore at (909) 537-3966.

This Recent Graduate Survey is completed by alumni who graduated within the past several years. Questions include satisfaction with CSUSB and the program, effectiveness, employment and further studies. For additional information, please contact the CSUSB Office of Institutional Research at (909) 537-5052.

CSUSB students and student organizations are responsible for understanding and upholding the Standards for Student Conduct. Plagiarism and cheating are violations of the Student Conduct Code. Definitions and procedures for addressing cheating and plagiarism are found in the Faculty Senate's Policies and Procedures Concerning Academic Dishonesty, Standards for Student Conduct. Standards for Student Conduct, and TPW-PresidentsMemo6-23-15EO1098.pdf. Behavior that is not consistent with the Standards for Student Conduct and/or conducive to a safe living and learning community is addressed in accordance with the Standards for Student Conduct and TPW-PresidentsMemo6-23-15EO1098.pdf. Copies of the policies and procedures may be obtained by requesting a copy from the CSUSB Office of Student Conduct and Ethical Development in University Hall 346, (909) 537-7172; the Office of the Vice President for Student Affairs in University Hall 231, (909) 537-5185; or online at http://studentaffairs.csusb.edu/studentconduct/executiveOrders.html.

Coyotes are not only known to be part of a closely knit pack, but are also known to communicate or send alerts to their pack by howling. Similarly, at CSUSB, Coyotes are strongly encouraged to call for help for themselves, their peers, or other members of our campus community when necessary. Reports from members of the Coyote family of alleged student misconduct and concerning behaviors are critical to the maintenance of a safe and orderly living, learning and working environment. Reports of alleged student misconduct can be submitted via an online incident report 24/7. Consultation is also available by contacting the Office of Student Conduct and Ethical Development at student-conduct@csusb.edu or (909) 537-7172. For immediate or emergency assistance, University Police can also be reached by calling 9-1-1 as necessary.

This Recent Graduate Survey is completed by alumni who graduated within the past several years. Questions include satisfaction with CSUSB and the program, effectiveness, employment and further studies. For additional information, please contact the CSUSB Office of Institutional Research at (909) 537-5052.

The unauthorized distribution of copyrighted material is a violation of a federal law, the Digital Millennium Copyright Act §512(c), and also a violation of CSU policy, the CSU San Bernardino Acceptable Use Policy for Electronic Communication and the Standards for Student Conduct. Since this type of activity also places the university at risk for possible criminal and civil liability, the university investigates each notice of possible violation and applies to the fullest extent all current applicable policies.

In our commitment to the furthering of knowledge of students and fulfilling our educational mission, Cal State San Bernardino seeks a campus climate that welcomes, celebrates and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs that further our understanding of individual and group diversity.

We are pleased to present the diversity of our student population or your perusal. Further details may be obtained by contacting the CSUSB University Diversity Committee at (909) 537-5032.

The Student Health Center provides clearances for the university admissions requirement. All new and re-admitted California State University students born after Jan. 1, 1957, are required to present proof of measles and rubella immunizations to the Student Health Center. The hepatitis B vaccine series is required of first time enrollees under the age of 19. However, you may be exempt for both of these requirements if you've graduated from a California public school during or after 2005. More detailed and specific requirements may be viewed on the CSUSB Student Health Center website, or may be obtained by calling (909) 537-5241.

CSUSB has joined the California Immunization Registry (CAIR), a computer-based immunization tracking system developed to assist medical providers and other approved agencies to track and review immunization information for individuals. CAIR assesses immunization needs, reminds/recalls patients, avoids unnecessary or redundant immunizations and controls disease outbreaks. Information in CAIR is only available to authorized providers/agencies, local health departments and the California Department of Public Health.

How does the CAIR program help you?

• It keeps track of all shots, so you don't miss any or get too many.
• It sends reminders when you need shots.
• It gives you a copy of the shot record from the doctor.
• It can show proof about shots needed to start school or a new job.

If you DO want your records in the registry, do nothing. You're all done.

If you DO NOT want your doctor's office to share your immunization information in the registry: Please request the "Decline or Start Sharing/Information Request Form" from the Student Health Center.

To find out more about the CAIR program, please visit the CAIR website.

Credit for work completed at institutions of recognized accreditation will be accepted toward the satisfaction of degree requirements at CSUSB within limitations of residence and major requirements, community college transfer maximums and course applicability. Frequently asked questions regarding transfer are answered by the CSUSB Office of Admissions and Student Recruitment or by calling (909) 537-5188. Complete articulation agreements with all public colleges and universities in California are available on the ASSIST website.

Cal State San Bernardino's annual fire safety report is included in the University Police Safety Report. A copy of the report may be printed directly from the website, or a printed copy of the report may be requested by contacting CSUSB Police Records at (909) 537-3552. A copy of the report will be mailed to you.

Since 1978, the campus has experienced dynamic growth in its population of students with disabilities. At Cal State San Bernardino, there are more than 600 students with verifiable disabilities that are served by the university's Services to Students with Disabilities (SSD) office.

The SSD office provides the necessary support services instrumental to students achieving their academic goals while building self-efficacy. Services are assessed on a case by case basis and appropriate referrals to other campus services are provided. This highly personalized approach has enabled the SSD office to successfully help thousands of students achieve their chosen academic goals.

Information regarding services available to students with disabilities and other campus resources are available at the SSD website or by calling (909) 537-5238 or TDD (909) 537-7230.

CSUSB will utilize available media to notify the campus community upon the confirmation by university police officers of a significant emergency or dangerous situation involving an immediate threat to the health or safety of students or employees occurring on the campus. For further details, access the CSUSB University Police Safety Report. A copy of the report may be printed directly from the website, or a printed copy of the report may be requested by contacting CSUSB Police Records at (909) 537-3552. A copy of the report will be mailed to you.

A federal or state drug conviction of possession or sale of drugs can disqualify a student from receiving financial aid. More information can be accessed on the CSUSB Office of Financial Aid and Scholarships website, or by calling (909) 537-5227.

By utilizing myCoyote, an emergency contact person may be designated for use by campus personnel. For more information on MyCoyote, contact the MyCoyote eHelp Center.

A repayment will be owed to the university if a student drops courses before the quarter census date or completely withdraws from all classes before the 60 percent point of the quarter. Before deciding to drop classes, visit the Financial Aid and Scholarships Office in University Hall and make an appointment with a financial aid adviser. The policy on repayment of financial aid is available online. More information can be accessed on the CSUSB Office of Financial Aid and Scholarships website, or by calling (909) 537-5227.

Anyone who feels behavior is concerning can make a referral. There is an online form that is open to anyone who wishes to report a concern. This includes students, parents, faculty, staff and community members. The CARE Team may need to ask additional questions to understand the issues involved and therefore request that you provide identifying information and contact information for the person making the referral. This reporting information is kept private but cannot be considered completely confidential. However, if you wish to remain anonymous you can do that while using the online form as well by omitting your personal information.

If you have concerns and are wondering, "Whom should I tell about this?" the CARE Team is available to consult and help plan interventions when necessary. We have members from HR, Student Counseling, Public Safety, Risk Management, and Student Affairs among others to help analyze and direct resources as necessary. However, if you feel there is a chance for imminent harm, contact the University Police Department 9-1-1.

Consumer and disclosure information relating to current degrees and programs offered by the university, accreditation information, and lists of faculty and administrative personnel can be accessed in the university Bulletin of Courses, or call the CSUSB Office of Admissions and Student Recruitment at (909) 537-5188.

In on-campus emergency situations, call University Police at (909) 537-5999. Counseling and Psychological Services (CAPS) has an after hours phone crisis counselor at (909) 537-7777.

You do not have to make that determination on your own. The CARE Team is a multidisciplinary team from members across campus. The most important step is that you report the concerning behavior. If another campus resource is more appropriate, the CARE Team will refer the individual and handle the transfer of information.

No, the CARE Team members are all experts in their field and university employees who may share information from student records with other campus employees if there is a "legitimate educational interest." Additionally members of the community can share personal observations about students, faculty, and staff without violating any federal guidelines about university confidentiality. If safety is at stake, the campus can also disclose information as needed to prevent harm.

Yes. Contact the CARE Team at CARE@csusb.edu to arrange training tailored to your situation and needs, including how to respond to disruptive, intimidating, or threatening behavior.

After reporting some disruptive behavior or referring a student to the CARE Team, often people wonder what happened to the concern. They might still see the student on campus… or might not. While we understand this level of concern it is also important for the CARE Team to maintain the confidentiality of a student especially with regards to psychological and medical interventions that might have occurred. Also, some behavior while disruptive might not meet the criteria for removal from campus or classes. If you are wondering about follow-up on a referral you made, please do not hesitate to contact the CARE Team at CARE@csusb.edu.

The CARE Team provides community members with respectful and proactive support while offering resources that balance the rights of the individual with the overall mission of CSUSB. Depending on the reported behavior interventions can range from individual contact and providing resources for the person of concern to police involvement if a crime has been committed.