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CARE Team

Role On Campus

The CARE (Campus Assessment, Response and Education) Team is a multidisciplinary group consisting of case management specialists and professional staff members that come together to provide support and resources to currently enrolled students. The case management specialists review, assess and respond to student issues that may present barriers to their personal and academic success.

A student may be struggling with:

  • Food and Housing insecurity
  • Emotional distress
  • Health concerns
  • Concerning behaviors & actions

Referrals involving students that may be exhibiting concerning behaviors that may be disruptive, erratic, or threatening may also be responded to. The role of the CARE Team is to provide a supportive resource for students, address student concerns, and maintain a safe campus environment. 

Once a referral is made, the case management specialist will review all available information and reach out to the student to provide or the appropriate intervention. The CARE Team may also follow up with the reporting party to gather additional information that will assist us in responding to the situation. Referrals to other community resources and supportive services can be made on behalf of the student in need.

The CARE Team should not be contacted as a first-response to emergencies. If there is an immediate threat or concern for someone’s health or safety, please call University Police at (909) 537-5165, or dial 911.

Functions of the CARE Team

When a referral is made, the case management specialist will: 

  • Gather, analyze and assess information
  • Support the concerned student and assess needs of those impacted
  • Determine and implement plans for the individual of concern, including both immediate and ongoing strategies
  • Provide and make referrals for advice, support, and assistance
  • Address risks of harm to individual and/or others involved
  • Review interventions and implementation strategies throughout the process

The CARE Team is not tasked with responding to emergencies. If this is an emergency and you are in need of immediate assistance contact CSUSB Police (909) 537-5165 or 911.

There are two emergency grants available on the Basic Needs Office - Financial Security page.   Look for these grants under the Financial Support section:

  • Basic Needs Emergency Grant
  • Basic Needs Housing Grant