Can employees take advantage of contracted pricing for personal purchases?
Yes, there is an Employee Purchase Program (EPP). Employees may register personal credit cards with Staples Advantage for discounted pricing on in-store purchases or make online purchases through StaplesAdvantage.com. See EPP Program flyer for additional information.
How do I return an item?
Note that if an order was placed by DYNAMEX, returns can be made through the website by clicking on the 'Return an Item' button under Orders on the Dashboard page. There is additional information regarding this matter on the "Returns" document as well. Lastly, please have the item(s) available for pickup by the Staples Advantage driver.
However, for items shipped by a carrier other than DYNAMEX (such as UPS), contact customer service directly at (877) 826-7755. Please make sure to have the order information available so that the customer service representative may provide you with return instructions.
Please also note that if a replacement is required for the returned item, a new order will need to be placed for the item.
How do I enter a Chartfield string on my order?
How do I get access to place orders for my department?
Complete a Staples Advantage Web Site Access Request Form, obtain appropriate approval and submit the form to Procurement via email procurement@csusb.edu.
What do I do with used toner cartridges?
Please gather your toner cartridges so that the Staples Advantage driver is able to pick them up the next time you place an order. Used toner cartridges will be taken at no additional fees, this service requires no paperwork and no labeling.
What time do I need to get my order entered to maximize my chances of next day delivery?
For optimum time with Staples Orders, please have them entered by 3:00pm. This will allow time for Procurement and Contracts to review and release orders to Staples Advantage before the Staples Advantage's submittal deadline.
Return completed form to: procurement@csusb.edu
STAPLES FORM: https://www.csusb.edu/sites/default/files/upload/file/Staples_Access.pdf