ISPP Program Brochure and Policies

• Upon completion of all rotations prior to issuance of the ISPP Verification Statement, interns will complete an exit exam to assess their knowledge. Interns must pass the exit exam with a minimum score of 75%. This test may be repeated as needed by June 30, 2024. In order for the ISPP Program Instructor to issue a statement of program completion to the DPD Director, interns MUST complete all program requirements including submission of the portfolio (via hard copy in a binder or on a USB drive), successful passage of all didactic courses, and the exit exam, and any documents related to supervised-practice training.

• The DPD Director will provide interns with a signed Verification Statement for ISPP and the DPD Director will submit the registration exam application to CDR. This will occur after the intern’s complete of the following:

  • Successfully pass three online courses and exit exam;

  • Complete all supervised practice rotations/assignments and other required projects;

  • Submit the program portfolio to the ISPP Coordinator;

  • Submit the forms necessary for CDR submission; and

  • An exit survey/evaluation 

• In order for interns to successfully complete the internship and pass the RD exam on the first attempt, interns are STRONGLY DISCOURAGED from being employed during the internship and leading up to the RD exam. Remember that “RD eligible” (RDE) is not a legal professional title and should NEVER be used by interns or recent graduates.

ACCESS TO PERSONAL FILES

Personal files are maintained for each dietetic intern in the ISPP Coordinator’s office for five year. This file includes application materials, internship experience evaluations, and any other written materials or correspondence related to the intern’s involvement in the dietetic internship program.        

All interns have the right to privacy and have access to review their own file, with the exception of any documents for which the intern has waived their right to access (i.e,. recommendation forms/letters or confidential documents from preceptor to director.) Intern files must remain in the program director’s office at all times.

Family members and other individuals are not allowed to access the file without the intern’s written permission as per FERPA and HIPPA.

ASSESSMENT OF PRIOR LEARNING

Assigning credit for prior learning:  When the requirements listed in the table are met, the intern may be granted credit equivalent to the number of hours required for that rotation as stated in the “Suggested Rotation Schedule.”  Required documentation must be provided along with the application to the program. Credit will be assigned during the admissions process; therefore, applicant must provide documentation with the application be considered for prior experience credit.

ATTENDANCE OF PROFESSIONAL MEETINGS

All interns are required to attend two (2) professional meetings (national, state, or local) and a public policy workshop. After attending each meeting or session, interns must complete the form, Appendix G. It's important that interns attend the meetings in person rather than online so that they have opportunities to meet other professionals and network. Include these completed forms in your portfolio to be submitted at the end of the program of study.

CONFIDENTIALITY OF INFORMATION OBTAINED WHILE COMPLETING EXPERIENCES

Interns must maintain strict confidentiality for all patients or clients in hospitals, community programs and facilities. Appendix F contains the website for HIPAA and the HIPAA policy for the California State University System. Please be aware of the confidentiality policy of the facility and strictly adhere to it.  Any policy violations can result in immediate dismissal from ISPP Program.

Interns must follow these guidelines regarding confidentiality of information obtained while completing experiences:

1. No confidential information about an institution’s affairs is to be repeated outside that institution.
2. The dietetic intern will request permission from the affiliating institution’s dietitian before examining records in the facility.
3. The dietetic intern will not repeat confidential information from personnel records or patient charts unless discussing these records with the dietitian in charge as part of the learning experience.
4. The dietetic interns may share learning experience information with each other in class discussions as long as none of the information is confidential. Information shared in class is to be discussed only for educational purposes and interns are not to repeat shared information outside the classroom.

The affiliating institution’s dietitian will inform the dietetic intern of any existing confidentiality policy in that institution. If the procedure differs from the one listed above, the dietetic intern will abide by the institution policy.

COMPLETION REQUIREMENTS (ISPP PROGRAM)

1. Satisfactorily complete a minimum of 1,000 rotation hours (see Suggested Rotation Schedule).

2. Meet performance standards and receive passing grades from all preceptors and all online course exams and the exit exam.

3. Maintain professional and ethical standards as outlined in the Academy of Nutrition and Dietetics’ Code of Ethics (Appendix E).
4. Read the material on the CDR website related to the registration exam (Appendix I).
5. Submit the RDE Mis-Use form, and request for the Verification Statement (Appendix H) to the ISPP Program Coordinator. Download and use the latest form available from the CDR website. Submit the Request for VS for ISPP to DPD Director (dchen@csusb.edu) electronically, you may also request an electronic version of blank request form from Dr. Chen.
6. Submit the completed program portfolio to the ISPP Program Manager or Program Coordinator.
7. Complete the online program evaluation/exit survey.
8. Interns will be given a signed original verification statement for ISPP after completion of all program requirements.

DISMISSAL POLICY

The following are grounds for immediate dismissal (with no refund of tuition):

• Failure to comply with the requirements of the program
• Failure to comply with the Professional Code of Ethics as outlined by the Academy of Nutrition and Dietetics
• Failure to comply with the confidentiality policy (HIPAA, Appendix F)
• Unexcused absence or tardiness (three maximum)
• Insubordination
• Unsatisfactory academic performance (failing program exams or other related academic issues)
• Any other reason as determined by the ISPP Program Advisory Committee

DRUG TESTING AND CRIMINAL BACKGROUND CHECKS

Interns are subject to drug testing and criminal background checks per the policies of supervised-practice facility. Department of Justice (DOJ) Criminal Background and other clearances must be completed by the intern before s/he starts that rotation. Therefore, it's important that interns check with the preceptor or ISPP Program Coordinator to learn about all requirements and clearances. If a facility requires additional background checks or drug testing, the intern will be responsible for the additional expense if the facility does not cover the cost.

FILING AND HANDLING OF COMPLAINTS/GRIEVANCES

A dietetic intern should provide in writing any concerns regarding the dietetic internship program to the Coordinator of the Individualized Supervised-Practice Pathway (ISPP) Program. Following the receipt of the complaint, a meeting will be scheduled between the intern and Coordinator of ISPP Program and/or Director of Didactic Program in Dietetics (DPD). If the intern feels that the Coordinator of ISPP does not satisfactorily address the concerns, the intern or preceptor can make an appointment with the Chair of Department of Health Science and Human Ecology (HSCI). If the intern is still not satisfied, a meeting can be arranged with the Dean of College of Natural Sciences (CNS), or Dean of the Center for Extended and Global Education (CEGE).

A dietetic intern can request a review and reconsideration of disciplinary action taken against them. The dietetic intern will notify the Coordinator of the ISPP Program in writing to challenge to the prescribed disciplinary action. The intern should submit a written appeal and may meet with the Director of DPD, Chair of HSCI Department, or the Deans of CNS and CEGE to discuss the matter.

Note: The Accreditation Council for Education in Nutrition and Dietetics (ACEND) will review complaints that relate to a program’s compliance with the accreditation standards. A written complaint may be submitted to (ACEND) only after the intern has exhausted all other options available to them on campus. 

The contact information for ACEND is:

Accreditation Council for Education in Nutrition and Dietetics
Academy of Nutrition and Dietetics
120 South Riverside Plaza, Suite 2190
Chicago, IL 60606-6995
(312) 899-5400
www.eatrightpro.org/acend

All intern complaints will be retained for a period of seven years and include documentation regarding resolution of complaints. The records will be kept in the ISPP Program Coordinator’s office. The intern is protected from retaliation as a result of filing a complaint related to the dietetic internship program.

FINANCIAL INFORMATION

Interns may apply for private loans for the certificate ISPP Program. Private grants or scholarships, as well as low interest loans, may be available from corporations, community, civic groups, religious or professional organizations, the Academy of Nutrition and Dietetics Foundation, the California Dietetic Association Foundation, and the CSUSB Foundation. These organizations set their own application deadline so interns should visit the appropriate websites to obtain application information. Scholarship eligibility criteria for the Academy for Nutrition and Dietetics Foundation is usually published on the eatright.org.  You will need to apply for the ANDF scholarship by the deadline, which varies each year. Go to Foundation of the Academy (eatright.org) or CAND Foundation (dietitian.org) for information about applications. Your local dietetic association may offer a scholarship or award that may help cover study review courses and/or exam fees. 

ISPP interns are not eligible for the on campus financial aid program. While completing the ISPP Program, interns may complete a form and request for federal loan deferment (Appendix 6 of the ISPP Interns Handbook). If interns have a private loan, they will have to provide their lender’s form to the ISPP Program Manager in the College of Extended and Global Education.

FORMAL ASSESSMENT OF STUDENT LEARNING AND REGULAR REPORTS OF PERFORMANCE AND PROGRESS

The preceptor and intern will meet at midterm rotation for Clinical, Community, and Foodservice (rotations longer than 3 weeks) for a mid-term assessment/evaluation of the intern's performance using the online midterm evaluation form. Both intern and preceptor will sign the document to acknowledge that the evaluation was completed and the intern may submit a rebuttal to the evaluation to the ISPP Program Coordinator or DPD Director within 10 days after the signing of the evaluation form. At the end of the rotation, both the intern and the preceptor will complete the online final evaluation form and sign the document to acknowledge that the evaluation was completed. The intern and preceptor may submit a rebuttal to ISPP Program Coordinator or DPD Director within 10 days to dispute any discrepancies.

HEALTH

Interns must complete a thorough physical examination before starting the program. Proof of a negative TB, PPD and hepatitis tests are mandated before admission into the program. Proof of immunization for MMR, Hepatitis A and B, and DTP are also required. During the supervised practice experiences, each intern must adhere to specific policies of each affiliating site for background check, drug testing, health and safety. Some rotation sites may require additional immunization, drug testing and/or background checks. It's up to the interns to ensure that these additional requests are completed and cleared by the facility.

HOLIDAYS

ILLNESS/EMERGENCY WHILE IN A FACILITY FOR SUPERVISED PRACTICE

In the unlikely event that an intern will be late for any reason, the intern should call the rotation preceptor ASAP as a professional courtesy. If a day must be missed, both the preceptor and ISPP Program Coordinator/Director should be contacted. Make-up of any missed work is the responsibility of the intern and should be arranged with the preceptor as soon as possible.

In the event of an illness or accident occurring while the intern is completing learning experiences, the affiliating institution will provide the same emergency medical care to the intern that's extended to its employees. Payment for treatment of the illness or injury will be the responsibility of the intern. CSUSB does provide workers compensation insurance for interns, A copy of the insurance is with the business office of the rotation site.

If an emergency should occur, interns must make appropriate arrangements with the preceptor and ISPP Program Instructor. If illness or other unusual circumstance causes a prolonged interruption of the program, the intern may continue the program the following year, if approved by the ISPP Program Coordinator. A letter must be submitted to the ISPP Program Coordinator and DPD Director as soon as it's possible for the intern to compose it. The letter must include the following items:

1. reasons for the interruption
2. the date the intern plans to complete the program, which should not exceed two years beyond the interruption, and
3. the plan to complete the rotations and objectives that were not completed due to interruption.  If the tuition cost increases, only the difference in tuition must be paid.

INSURANCE REQUIREMENT

The CSUSB ISPP provides the student with liability insurance in the amount of not less than two million for each occurrence and five million in aggregate for each intern.The purpose of this general and professional liability insurance is to cover the unexpected injury or illness while in a facility for supervised practice. Evidence of insurance coverage will be given to the rotation facilities upon request. Interns must submit the evidence of auto and health insurance for the duration of the program to the ISPP Program Coordinator before they can officially start the program.

LICENSURE

California does not have a licensure for RDNs or NDTR. There is a Professional and Business Code which recognizes RDN and NDTR as professionals who are nutrition experts and may work in the capacity of the code. These documents are accessible on the California Academic of Nutrition and Dietetics (CAND) website.

NON-DISCRIMINATORY POLICY STATEMENT

CSUSB is an Equal Opportunity institution, which does not discriminate on the basis of race, color, national or ethnic origin, gender, marital status, or handicap as consistent with section 702 of Title VII of the 1964 Civil Right Act. Acceptance of the interns is without prejudice or preference.

Discrimination is not allowed in the university’s scholarship and loan programs, education process/policies, and administered programs.

ORIENTATION WEEK FOR ISPP INTERNS - Virtual via Zoom with the required microphone and camera

Mandatory orientation for ISPP will be held via Zoom. We will meet 9 to 1 on Friday, July  28 to discuss the pre-tests, which will be completed on your own over the weekend; and we will resume on Monday, July 31 to Friday, August 4, 2023. All interns are required to fully participate via Zoom with the video camera on during the sessions. The Zoom session will start at 9 AM on Friday, July 28, and will meet again on Monday and end at noon, August 4.

ISPP Interns are required to attend and participate in a week-long virtual via Zoom orientation session. The program typically runs from Friday to Friday, during the first week of August. 

During orientation, we will review course material, and other information needed for the supervised-practice experience for the following months. In addition, the orientation week allows interns to bond with each other since not all ISPP interns reside in the local area.

Additional orientation programs by rotation sites:

Some rotation sites require interns to attend their mandatory orientation program. Therefore, interns must check in with the facility at least three weeks before the start of the rotation to make sure all necessary clearances, orientations, or forms are complete. DO NOT wait until the first day of rotation to check in with the facility or preceptor.

PLACEMENT OF INTERNS FOR SUPERVISED-PRACTICE EXPERIENCE ROTATIONS

• The ISPP program coordinator will take full responsibility to schedule the local interns from CSUSB's DPD Program.
• Conversely, remote interns from CSUSB DPD or from other DPD programs must take responsibility to design their own rotations and securing approval from the ISPP program coordinator and the prospective facilities. Some interns may have rotations set up prior to the application to ISPP. These rotations must meet ISPP requirements; and if modifications are needed, the program coordinator with work with the interns to make sure that the rotations will be in compliance. An agreement will need to be established between CSUSB and rotation site prior to the start of the rotation. The program coordinator will work closely with those remote interns to set up their rotation schedules.

To help secure and establish supervised-practice experience rotation sites, interns are advised:

1. To use suggested rotation schedule as their guide to secure rotations sites

2. To attend/participate in local district AND meetings to network with local registered dietitians in order to find preceptors.

3. To talk to their DPD Director to help graduates look for internship rotation sites.

4. If a rotation site is found, work with the ISPP program coordinator to establish an ISPP affiliation agreement with the prospective preceptors. The ISPP program manager and program coordinator will help to obtain a signature from CSUSB purchasing department to complete the affiliation agreement between CSUSB and the rotation site.

5. Interns are suggested to start the process of the affiliation agreement as soon as they're accepted into the ISPP Program. The process of gathering signatures can take months.

6. Ask the preceptor to send the ISPP program coordinator the "preceptor qualification form" to evaluate their qualifications.

7. Preceptors are encouraged to become members of AND/NDEP and submit receipts to the program coordinator for reimbursement.

8. The program coordinator will send a copy of the Preceptor Handbook to all preceptors as an orientation and guide to support interns.

9. The program coordinator/DPD program director are available to all local and remote interns and preceptors for any discussions, consultations and/or problems-solving. Please don't hesitate to contact us if you have any questions, concerns or issues.

PROFESSIONAL AND PROGRAM PORTFOLIO

There are two types of portfolios. A portfolio is a compilation of material that an intern completed with reflection/thoughts for each project or activity. The portfolio may be used to showcase the work and accomplishments of an individual to potential employers. ISPP Program and the NTFS Program will use the program portfolio as a summative assessment tool for accreditation and learning outcome. The interns must complete this program assignment at the conclusion of the supervised-practice and the ISPP Program Coordinator and/or DPD Director will review the program portfolio submitted for program assessment purpose. We highly recommend that interns update the program portfolio and reflective statement for each program (see page 11) on a regular basis during the internship, so it doesn't become a daunting project at the end.

The content and the process related to the program portfolio will be discussed at the on-campus orientation and the interns will start their program portfolio at that time. 

After passage of the RDN exam, all RDNs must complete 75 units of continuing professional education units (CPEU) over the next five years and complete a professional portfolio. This process is completed online and is maintained by the CDR.

PROGRAM RETENTION AND REMEDIATION PROCEDURES WHEN PERFORMANCE IN THE PROGRAM IS UNSATISFACTORY

After exhaustive attempts to support the intern through completion of the program and when it's determined that an intern has minimal chances of success in the program, the program will meet with the intern to provide counseling on alternate career paths. The ISPP Program Coordinator and/or DPD Director will explore options with the intern and refer them to Career Services on campus for additional advising and support.

An ISPP intern may be terminated from the program for unsatisfactory performance, which would include (but may not be limited to) inability or unwillingness to complete assignments or quality of performance below standard set by the affiliating institution. The procedure for termination from the program due to unsatisfactory performance is as follows:

1. The preceptor in the affiliating institution will notify the dietetic intern regarding the unsatisfactory performance.
2. The preceptor in the affiliating institution shall notify the ISPP Coordinator of the ISPP intern’s unsatisfactory performance.
3. A (face-to-face or virtual) conference will be held including the ISPP intern, the affiliating institution’s preceptor and the ISPP Program Coordinator and/or DPD Director. At this time, a written plan for improvement identifying specific knowledge and skills that must be satisfactorily demonstrated and the expected time frame for completion will be developed and signed by all the parties at the conference.
4. The ISPP Program Coordinator will explore possible tutorial support and remedial instruction available to the intern. The intern will also be informed of any student support services available that may be of assistance.
5. If performance improves to an acceptable level during the agreed timeframe, the ISPP intern will be allowed to continue in the internship program.
6. If there is no improvement, the ISPP intern will be dismissed from the program.
7. If there's a second written notification of unsatisfactory performance, the dietetic intern will be terminated from the program.

REMEDIATION PLAN/POLICY

If the intern does not pass the exam for online didactic course, the intern must reschedule the supervised practice rotations with the preceptors and ISPP Program Coordinator. Interns are given three (3) opportunities to pass the online exam. If the score is less than 75% after three attempts, the intern must complete a mandatory review session and/or additional coursework assigned by the ISPP Program Instructor, which addresses the identified areas of weakness in knowledge and skills. The intern must take a leave of absence from the rotation until the online exam is completed with a score of 75% or greater. Therefore, the intern must retake and pass the program online module exams in order to continue in the program.

ROTATIONS AND SITES FOR SUPERVISED-PRACTICE EXPERIENCE

Minimum requirements of the preceptors:

• Preceptor must be a registered dietitian (membership in the Academy of Nutrition and Dietetics is preferred) and/or other qualified professional with appropriate credential and experience.
• Preceptor must have one year of working experience as a dietitian.
• Preceptor must be able to document appropriate continuing education for the previous two years.
• Preceptor must have adequate time to provide required supervision of the intern.
• Primary preceptor must be employed full-time.
• The “primary preceptor” is the individual who will keep a file of the interns, who will affirm the hours of practice the intern completes, and who will maintain appropriate contact with the Program Coordinator and the intern.

Minimum requirements of the sponsoring facilities include:

• The facility must be accredited by The Joint Commission (TJC) or the State.
• Any facility at which the intern would complete 40 hours or more of practice experience must have a preceptor available on staff.
• Any facility at which the intern would complete more than one week must have completed CDR Education Plan Forms 2 and 3  (appendix F) and submitted to the ISPP Program Coordinator.
• Any facility at which the intern would complete more than two weeks must have a signed Affiliation Agreement (please provide the CSUSB agreement form unless the facility chooses to use their own agreement form, which should be submitted to the ISPP Program Coordinator).
• Any facility at which the intern would complete more than one week rotation, must have sufficient resources to support the intern’s educational needs, such as computer or available space for interns to complete on their assignments.
• If a facility is unable to provide all the required CSUSB rotations/experiences, then the intern needs to find an alternate facility to complete all competencies/experiences required by ACEND.

Choosing sponsored facilities:

• Interns and the Program Coordinator will work together to obtain approval for the intern’s chosen rotation sites after admission to the CSUSB ISPP Program.

• Interns completing the distance format need to take responsibility to design their own rotations scheduling with the approvals of the prospective facilities and the ISPP Program Coordinator.

Please complete forms 2 and 3 for possible rotation sites and be sure to request an agreement form template to be sent to the site. Note: Securing agreement takes time (often months) to get signatures from both the facility and CSUSB, so please start that process as soon as possible. 

Note to facilities: Interns must not be used to replace employees on the site.

SELECTION/EVALUATION PROCESS AND MAINTENANCE OF SUPERVISED PRACTICE SITES

The supervised practice site must be conducive to learning and be able to provide experiences to meet specific accreditation required competencies. Preceptors at the facility must have the appropriate credentials, experience and expertise relative to their area of practice. The facility must be willing to assign the preceptors and staff the appropriate length of time required to educate and train the interns. All preceptors and staff at the training site must recognize that interns are there for learning purposes and not to routinely replace employees. An affiliation agreement template is sent either to the preceptor or facility, and the agreement is signed between the CSUSB Purchasing Department and the facility providing experiences. If the facility wants to use their own agreement, CSUSB will review their agreement and both parties may negotiate terms, if needed. Copies of the signed agreement are kept in the facility, CSUSB CEGE office, and the CSUSB Purchasing Department. The CEGE staff will contact the facility six months before the agreement expiration to renew the agreement. 

Reasons for discontinuation of a supervised practice site include failure to provide the interns with the required learning opportunities to meet specific required competencies and intern complaints related to unethical or inappropriate behaviors experienced at the site.

Each year, the appropriateness of supervised practice facilities will be reviewed by the program based on the intern’s evaluation, changes in the CSUSB ISPP, and/or changes that have occurred in the supervised practice facility that might impact the facility's ability to provide the needed learning experiences.

CSUSB ISPP also provides Preceptor Training. In an effort to reward our preceptors’ time, the program offers to pay for the memberships in the Academy and NDEP to all of our preceptors. The receipts for membership may be sent to the CSUSB ISSP program coordinator via e-mail for reimbursement. The program coordinator will forward the receipt to the CEGE staff to process the reimbursement check and mail to the preceptor. In addition, the program also provides our local preceptors with at least two continuing education sessions during the new intern white coat ceremony and pinning ceremony (each session provides at least 2 CPEUs) for preceptors attending our ceremony. CDR also provides CPE units for professional development for being a preceptor of interns. The preceptors are encouraged to refer to the CDR website for instructions on how to earn CPEU for being a preceptor. The program is also in the process of developing an online orientation “webinar” and continuing education sessions for our distance preceptors in Fall 2020. In addition, we strongly recommend that all preceptors complete the online-CDR dietetic Preceptor Training Course.

STUDENT PERFORMANCE EVALUATION FOR ISPP

CSUSB ISSP created mid and final rotation evaluations by preceptors to detect interns' academic and practical skill ability. The program coordinator has regular contact with preceptors to discuss students’ performance. If an intern’s performance does not meet expectations, the program coordinator and DPD director will work with the intern to facilitate problem-solving.

Each quarter, interns are given a didactic module to assess their academic strength and to review the contents for the upcoming rotations. If interns do not pass the module with a score >75%, they will receive 1:1 assistance to improve their exam score until they earn a pass rate of 75%. During the remediation period after the exam attempt, interns are given three chances to complete and pass the exam with a score >75%. Students need to wait at least two weeks before they can attempt to retake the exam.

STUDENT RETENTION FOR ISPP PROGRAM

Interns with a minimal chance of success in the program will be directed to take didactic classes including practical training in order to improve their chances to complete the internship program and pass the RDN exam.

SUPERVISED PRACTICE HOURS DOCUMENTATION FOR ISPP

The program will establish procedures for tracking individual interns’ supervised practice hours in the professional work settings, stimulations, case studies and role-playing. Interns will track hours of supervised practice for each rotation. The program director will document and confirm supervised practice hours completed as part of graduate courses. All interns need to complete their timesheet during the rotation schedule. If rotation hours don't meet the planned hours, interns need to make up their absent time at the preceptor’s discretion. A final timesheet must be signed by the preceptor and submitted to the program coordinator for evaluation and filing.

TRAVEL RELATED TO ROTATION SITES

CSUSB is not responsible or liable for accidents related to travel to and from program assigned areas. Interns are responsible for their own transportation and must have a reliable transportation and valid auto insurance.

TUITION AND FEES

Continued acceptance in the program is contingent on receipt of tuition and fees. Payment of tuition and orientation fee must be received by the deadline. For the August 2021 start date, all documents and fees must be submitted by July 12, 2021.  You may make arrangements with an ISPP Coordinator, Andrew German (agerman@csusb.edu) or Jacqueline Mota (jacqueline.mota@csusb.edu). They can also provide assistance with payment plans.

Program tuition covers the following expenses:

• Lab coat
• Malpractice/Professional Liability Insurance
• Student membership in AND (one year) (Interns, please do not pay for your AND membership. Please forward your invoice to Vickie Cross, vickie.cross@csusb.edu for review and to process the payment)
• Student ID badge
• Castle branch background check and information depository site; if a facility requires additional background checks or drug testing, interns shall pay for additional tests.
• RD exam review course; provided at the start of the ISPP Orientation

VERIFICATION OF IDENTITY OF A STUDENT OR INTERN

The campus Blackboard site is accessible only to students enrolled in the course and the intern/student must use their Student Identification Number and login information. During the examination period, the ISPP Coordinator observes and monitors the intern via webcam or computer camera.

WITHDRAWAL AND REFUND OF TUITION AND FEES

Students must officially notify the College of Extended and Global Education in writing and before the tuition fee deadline to request a withdrawal and a refund of any tuition fee payments made, minus the $500 nonrefundable deposit. The tuition fee deadline can be found in the current year ISPP Brochure. 

In the event of program cancellation due to insufficient enrollment or for other reasons, a full refund of fees will be made. An ISPP intern who decides to withdraw from the dietetic internship and is not planning on completing the internship program at CSUSB prior to the start of the supervised-practice may receive a refund if the slot vacated can be replaced by another intern. However, the ISPP application fee and program deposit will not be refunded.

Contact Information

To contact the Program Analyst, Vickie Cross in writing, please send an email to vickie.cross@csusb.edu with your name and course information.